Return Policy
15 Days Checking & Replacement Warranty
AZshopping.pk believes in making online shopping a phenomenal experience centered around you, so you can enjoy complete satisfaction along with an impeccable level of service. That’s why we believe you have every right to have your product checked, and, if needed, replaced. Because at AZshopping.pk.
“If You’re Not Happy, We’re Not Happy.”
That’s why we have our famous 15-day Checking & Replacement Warranty.
What is it
Though you won’t ever need it, our 15-day Replacement and Checking Warranty is a service we created in order to provide you with complete peace of mind. You have 15 days, that’s 336 hours, to check your product for any unlikely operational or internal issues. However, If the product is physically damaged or broken upon delivery, you should immediately notify us within 24 hours via email at info@azshopping.pk or via call at +92335-9020860 so that we can replace your product.
In case you find one, give us a call or email us. We’ll verify your claim and replace the product for you right away.
AZshopping.pk replacement policy is valid for 2 situations and circumstances
- In case you are delivered the wrong product.
- In case the product delivered to you has some defect or issue.
However, to complete the replacement of your product, the product should be
Undamaged, unused, and in the condition in which it was received
The parcel contains its original product packaging, manufacturer’s containers, documentation, warranty cards, manuals, and all accessories that came in or were attached to the product when ordered.
None of the items mentioned above, including the product itself, is defaced or marked in any way, shape, or form.
Exchange Policy
Yes, we do! If by some extremely rare chance, the product you receive is not up to your standards, all you have to do is call or email us and let us know within 15 days of receiving the product. Once we receive your claim, we’ll wait for your product to arrive by a courier of your choice and payment, and we’ll exchange it for a product agreed upon.
If you would like any further clarification about our return & replacement policy, feel free to contact us at +92335-9020860 or email us at info@azshopping.pk